99bajilive FAQ – Common Questions & Complete Answers

No, 99bajiliveOpening an account is completely free. You only need to make a deposit when you want to play. There are no registration fees.

No, each person may only hold one account. If multiple accounts are detected, all of them will be closed and any remaining balance may be forfeited.

KYC (Know Your Customer) is the process of verifying your identity. 99bajiliveBefore making a withdrawal, you must complete identity verification by submitting a photo of your national ID or passport. This is mandatory to keep your account secure.

Yes, contact the support team to permanently close your account. Make sure to withdraw your balance before closing. You can also choose self-exclusion as part of responsible gaming.

Yes, you can update your mobile number and email through Account Settings or by contacting our support team. Changes will take effect after identity verification.

It is not required to play, but a complete profile and KYC verification are mandatory for withdrawals. Keeping your profile complete also unlocks more special offers and bonuses.

On the Login page Click the "Forgot Password" button. An OTP or reset link will be sent to your registered mobile number or email. Use it to set a new password.

For security reasons, your account may be temporarily locked after several consecutive failed login attempts. Wait a moment and try again, or reset your password.

You can log in from multiple devices including mobile, tablet, and computer. Logging in from an unrecognized device may require additional OTP verification.

Go to Account Settings → Security and enable 2FA. You will receive an OTP on your mobile every time you log in. This keeps your account significantly more secure.

• Make sure your mobile network connection is working properly.
• Check your email's spam folder.
• Resend in 1 minute.
• Contact support if you experience any issues.

Sessions end automatically after a period of inactivity. Enable the "Remember Me" option on the mobile app for a longer session. Always log out manually on shared devices.

99bajiliveThe minimum deposit starts from BDT 200. Limits may vary depending on the payment method. Check your account settings for details on the maximum deposit limit.

• Mobile Banking
• Bank Transfer
• E-Wallet
• Visa / Mastercard Debit & Credit Cards

The list of available methods is subject to change. Visit the cashier page for the most up-to-date options.

Deposits are processed instantly or within a few minutes for most payment methods. Bank transfers may take 1–3 business days.

Withdrawal requests are typically processed within 24 hours. Mobile Banking withdrawals are usually faster. Your first withdrawal may take a little longer as KYC verification is mandatory.

99bajilive Deposits are generally free of charge. However, the payment gateway may apply its own fees. Check the cashier page for more details.

First, confirm that your KYC verification is complete. Check whether the bonus wagering requirement has been met. If the issue remains, contact the support team with your transaction ID.

Save a screenshot or transaction ID of your payment. Refresh the page and wait a few minutes. If the issue persists, contact the support team with proof of payment.

The minimum withdrawal limit varies by payment method. It is generally BDT 500 or more. Check the cashier page for the latest information.

When you open a new account and make your first deposit, the welcome bonus is added automatically. For full terms and conditions, visit the Promotions Page here.

A wagering requirement must be met before you can withdraw a bonus. For example, a 20x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 20,000. Terms vary for each bonus, On the Promotions page View details.

When a friend registers using your referral link or code and makes their first deposit, you will receive a referral bonus. Visit the promotions page for full terms and conditions.

Not all bonuses apply to all games. Some bonuses are valid for slots only, while others apply to Live Casino. The eligible game list is specified in each bonus's terms.

A daily bonus offer will appear on your dashboard automatically when you log in each day. Logging in consecutively increases the reward.

Bonus validity periods vary by offer. You generally need to complete the wagering requirement within 7 to 30 days. Any unused bonus is automatically forfeited once it expires.

You can earn VIP points automatically by playing games and placing bets regularly. Reach a set points threshold and you'll be promoted to a higher VIP tier with exclusive benefits.

• Live Casino – Live games with real dealers.
• Slots – Hundreds of slot machine games.
• Fish Game – A popular fish catching game.
• Bingo – Live bingo games.

Yes, 99bajiliveAll games use internationally certified RNG (Random Number Generator) technology. Game providers are regularly audited by independent third parties.

Return to the game once your connection is restored. Most game sessions resume from where you left off. Individual games may have different rules regarding this.

Some slot games offer a demo mode where you can play for free. Free spins are generally available as a bonus reward. Demo mode is not available for live games.

Live Casino offers a wide range of games with real dealers, including Baccarat, Roulette, Blackjack, and Dragon Tiger. On the Live Casino page View the full game list.

In Fish Game, you shoot fish on the screen. Larger fish are worth more points. Set your bet, choose your gun, and aim to shoot. On the Fish Game page View the detailed guide.

Take a screenshot or record a video of the issue, note the game ID, and contact our support team immediately. A full history of all games is stored on our servers.

Download Page Download the Android (APK) or iOS app. To install the APK on Android, you will need to enable "Unknown Sources".

The app generally runs well on Android 6.0 or above and iOS 12 or above. For the latest compatibility information, App Page here.

• Check that your phone has enough storage space.
• On Android: Settings → Security → Enable Unknown Sources.
• Please uninstall the old version first.
• Contact support if you experience any issues.

When you open the app, an update notification will appear if a new version is available. Alternatively, Download Page Download and install the latest version.

Yes, you can log in to both the website and mobile app using the same account. Your balance, bonuses, and history will all stay in sync.

Yes, the mobile app offers all major games including Live Casino, slots, fish games, and bingo. Some games are optimized for mobile, giving you an even better experience.

99bajilive Internationally licensed platform. 256-bit SSL encryption is used. All transactions are secure and your personal information is never shared with third parties.

Notify the support team immediately and reset your password. Request a temporary lock on your account. Provide full details of all suspicious activity.

99bajiliveIf you receive any fraudulent messages or links claiming to be from -, do not share any personal information. Report it to our support team immediately. Always log in through the official domain.

Contact us via live chat (available on any page of the platform) or by email. The support team is available in English 24/7, 7 days a week.

Our Responsible Gaming page Find a complete guide to deposit limits, self-exclusion, and responsible gaming. If you need help, reach out to our support team.